Refund Policy
Transparent guidelines for a risk-free experience.
We will refund if:
- The service is down for more than 48 hours.
- Double payment occurred by mistake.
- Account not activated within 24h of purchase.
No refund if:
- 24 hours have passed since activation.
- Issue is due to your internet speed (ISP).
- You changed your mind after using the trial.
Expert Recommendation
At Smarters IPTV Pro, we prioritize user satisfaction. This is why we offer a 24-Hour Free Trial to all customers before they commit to a paid plan. We strongly recommend using the trial to ensure compatibility with your device and internet connection.
Our refund process takes 5-7 business days to appear back in your account, depending on your bank’s processing time.